Solution Architect

Summary

Join Skillsoft's Presales team as a Solution Architect Engineer! This integral role supports the sales cycle by strategizing sales strategies, designing engaging demos, managing pilots, and setting expectations. You will leverage your expertise in eLearning and talent development to address customer needs and ensure solution fit. Success requires strong communication, presentation, and problem-solving skills. The position involves pre-sales support, prospect planning, and maintaining knowledge of Skillsoft's offerings and integrations. This field-based role includes travel and offers a competitive salary and benefits package.

Requirements

• 5+ years of experience in a Pre-sales or Solutions Consultant role in the eLearning/LMS industry with a Bachelor’s Degree in business, education or related field; or equivalent experience
• Sales Consultancy Skills - incorporates selling mindset into consultative approach in order to achieve goals
• Experience in presales or related role
• Video creation and editing skills using Consensus or similar tools
• Polished presentation and demonstration skills with a high degree of comfort speaking in large or small groups with executives, IT Management, and stakeholders
• Excellent communication skills with an ability to right level conversations
• Strong questioning and listen skills to complete discovery calls
• Ability to conduct demonstrations of Skillsoft’s offering, both in a virtual or face-to-face situation, by leveraging listening, questioning, and storytelling skills; ability to convey technical concepts to non-technical audiences
• This is a Field based role with 10-20% travel

Responsibilities

• Provide pre-sales support by articulating the value of Skillsoft, executing and designing engaging demos, evaluations and pilot requests
• Research and understand the prospect’s business to target demo or other presales activities to the customer’s business problems and requirements
• Maintain and utilize competitive knowledge to set traps in demonstrations, evaluations and during the RFP process
• Serve as “deal captain” for SA-driven opportunities to ensure demo plan processes are followed and key resources (PSAs, Principals, Product) are included as appropriate
• Lead Structured Pilots including site builds, site configuration, kick-off, marketing, monitoring and results
• Maintain knowledge of how Skillsoft content can integrate into third-party LMSs and talent systems.  This includes being able to discuss and demonstrate the user experience and best practices for viewing Skillsoft content in third-party systems
• Conduct regular prospect planning sessions with AEs to identify ways to support the progression of the sales cycle for key opportunities
• Describe and discuss the value of Skillsoft’s customer onboarding and customer success
• Present technical requirements and determine when to engage additional Skillsoft SMEs such as Platform Solution Architects, Product, etc
• Create and maintain demo recordings and other resources to be used by sales team to be more self-sufficient and to increase the velocity of the deal
• Contribute to the ongoing improvement of process efficiencies
• Maintain industry knowledge and trends relating to Talent and Development, eLearning/LMS technologies, and emerging technologies
• Stay up-to-date with product knowledge and skills, through ongoing training in Skillsoft product areas including platform and content
• Enter key prospect activities and opportunity progress in Skillsoft’s CRM

Preferred Qualifications

• Bachelor’s Degree in business, education or related field; or equivalent experience
• Pre-Sales Certifications
• Experience using Salesforce

Benefits

• Target base salary range for this job requisition is anticipated to be approximately $107,625 annualized with average on target earnings including commissions of approximately $123,000 - $153,750 annually
• We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off