Solution Consultant

Summary

Join Smartling, a profitable, AI-enabled translation platform company, as a Solution Consultant (Sales Engineer). You will work with the Sales team to achieve revenue goals by successfully implementing Smartling solutions and building strong customer relationships. This role involves creating custom demonstrations, managing pilot implementations, resolving customer issues, and contributing to process improvements. You will also identify business opportunities beyond initial pilots and provide customer support. The ideal candidate possesses 3+ years of technical sales experience in SaaS or internet technology, along with proficiency in website technologies and CMS systems. Smartling offers a remote-first work environment, competitive salary, health insurance, pension plan (location dependent), flexible PTO, and a positive company culture.

Requirements

• 3+ years of technical sales within a SaaS or internet technology company
• Comfortable with website technology, such as HTML/CSS, XML, JavaScript, etc
• Proficient with CMS systems and website creation
• Experience with databases and restful API integrations
• Practiced Solution Selling or equivalent

Responsibilities

• Support Enterprise and Mid-Market Sales representatives to meet revenue goals
• Create custom demonstrations based on customer needs
• Demonstrate Smartling solutions
• Manage pilot implementations with proven project management skills
• Work with internal resources to solve customer issues
• Build and sustain great customer relationships
• Work with clients to identify businesses beyond the initial pilot phase
• Provide customer support as needed
• Develop new tools and process improvements
• Contribute new feature requests and be a conduit for customer feedback

Preferred Qualifications

• Relevant work with SaaS/Hosted Solutions strongly preferred
• Experience with mobile application development is a plus

Benefits

• Freedom - we are remote-first
• Growth - an opportunity to learn and advance your career
• Wealth - we offer a competitive salary
• Wellness - Health insurance and pension plan, depending on location
• Balance - flexible PTO + bank holidays, depending on location
• Culture - an energetic, value-driven, and fun culture and team spirit
• Bonus - employee referral programs and Apple equipment