Solution Engineer

Summary

Join ChargePoint's Solutions Engineering team in France and contribute to the growth of the EV charging industry. This role involves supporting the French market by managing technical aspects of pre-sale customer engagement. You will act as a technical consultant, developing solutions, and providing training on ChargePoint products. The position requires strong technical skills, excellent communication abilities, and experience in technical sales or consulting. Travel within Europe, primarily in France, is expected. The ideal candidate will be fluent in French and English and possess a Bachelor's or Master's degree in a relevant field.

Requirements

• Bachelor or Masters degree in Engineering, Mathematics, Computer Science, or equivalent
• 5 + years of combined experience in technical sales or technical consulting
• Experience should include some: electrical engineering, telecommunications, information technology, software development, technical writing
• Excellent presentation, oral and written communication skills
• Strong customer facing and relationship building skill
• Native French written and oral language skills
• Fluent English written and oral language skills

Responsibilities

• Develop and deliver presentations to partners and customers in support of the sales process, educating potential customers on the benefits of ChargePoint solutions
• Act as a technical consultant, learning and understanding customer needs and developing the right solutions; working with product management to help align product development with customer and market needs
• Maintain deep technical and business knowledge of market and industry trends, and how to effectively integrate electric vehicles and charging infrastructure into client business operations
• Responsible for identifying technical issues that may affect customer satisfaction and proactively work to resolve such issues
• Provide both general “best practice” and customer-specific engineering recommendations for ChargePoint software feature usage, API implementations and integrations with external systems
• Maintain knowledge of local electrical installation codes and relevant standards, specifically related to Electric Vehicle Supply Equipment (EVSE)
• Respond to functional and technical elements of RFPs/Tenders; assist in the development and execution of SoWs (statements of work) and other proposals
• Responsible for identifying technical issues that may affect customer satisfaction and proactively work to solve such issues