Remote Solution Engineer

Summary

Shardeum is seeking a dedicated Solutions Engineer to manage technical relationships with major partners and develop best practices for integration into their blockchain ecosystem. The role requires 10+ years of experience in Technical Solutions Engineering, proficiency in Linux system administration, and strong problem-solving skills.

Requirements

• 10+ years of experience in Technical Solutions Engineering
• Demonstrated knowledge of integration engineering, including: API design, RESTful services, and infrastructure setup
• Proficiency in Linux system administration, with experience in bash scripting
• Exposure to Open Source Infrastructure Software (Linux, Git, AWS, Docker, VSCode, etc.)
• Familiarity with Application Support fundamentals
• Strong problem-solving skills with meticulous attention to detail, and adept at resolving complex integration challenges
• Excellent communication and technical writing skills with experience creating detailed, technical documentation from scratch

Responsibilities

• Manage technical relationships with major partners like exchanges, mobile networks and hardware providers to ensure seamless integration into the Shardeum blockchain ecosystem
• Serve as the primary point of contact for partners throughout the integration lifecycle
• Develop best practices for running our JSON-RPC server in high traffic production environments
• Design and implement tooling, processes and monitoring systems to uphold system performance and reliability standards
• Collaborate cross-functionally with business development, DevOps, and software engineering teams to ensure successful partner integrations
• Proactively diagnose and troubleshoot system and application relation technical issues, working closely with internal teams to implement effective solutions
• Create and maintain technical documentation, tutorials, and resources to support and educate integration partners
• Act as a liaison between customer requirements and engineering teams to shape customer roadmaps effectively

Preferred Qualifications

• Passion for the crypto industry, blockchain technology, Web3 and cryptocurrencies
• Experience with Node.js and TypeScript. Experience with Rust or Go a plus
• Bachelor's degree in Computer Science or a related field, or equivalent practical experience (e.g., 2-4 years in DevOps/Site Reliability/Engineering)