Remote Solutions Engineer

Summary

Join Algolia as a Solutions Engineer to help evangelize and drive technical success with our solutions, working closely with sales and solutions organizations to deliver the technical win and product fit on opportunities and accounts.

Requirements

• 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
• Previous software development experience in one or more of the following areas
• Great oral and written communication skills
• Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
• Obsessed with Solving Customer Problems
• Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)

Responsibilities

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
• Understand customer goals and how Algolia’s solution can address those needs
• Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses
• Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit
• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding

Benefits

Remote work