Remote Solutions Architect

Summary

The job is for a Solutions Architect at Enable, a rapidly growing SaaS company specializing in rebate management. The role involves supporting the Revenue and Customer Success teams, engaging with large or complex prospects and customers, and designing solutions to non-standard problems. The position offers competitive benefits including medical, dental, and vision coverage, flexible time off, wellness benefits, income protection plans, parental benefits, mental health support, and more.

Requirements

• Experience of implementing rebate or pricing solutions for large customers
• Experience of working in SaaS, with an emphasis on process design or data & integration and a customer facing element
• Knowledge of some of the tools that we typically need to integrate Enable with, such as ERP systems, FP&A tools, MDM tools, BI tools or ETL tools
• Understanding of the processes that surround rebate management / optimisation and how software can help
• Willingness to develop a deep knowledge of: The Enable platform, Our value proposition, Our existing and potential partners, Our implementation process

Responsibilities

• Support both the Revenue and Customer Success teams
• Design processes and workarounds in situations where the requirements exceed the current Enable product functionality
• Discover integration needs and propose integration methods and partners to complement Enable functionality
• Recommend process, staffing, and strategy adjustments to achieve faster time-to-value and higher ROI
• Collaborate with various teams such as the Strategic Advisory team, Value Consulting team, Partnerships team, Solutions Consulting team, and Customer Success team
• Work with the Integrations team to develop and maintain knowledge of integration capability
• Lead for the Revenue team on data and integration, proposing solutions to both potential partners and customers
• Design solutions to non-standard problems
• Respond to technical or process queries from potential partners and customers
• Provide advice on process, staffing, or strategy to prospects and customers
• Contribute to internal training materials
• Analyse trends to produce recommendations for the Engineering, Product Management and Customer Success teams

Preferred Qualifications

• Desire and ability to solve problems pragmatically
• Ability to break down and explain complex concepts
• Ability to effectively prioritize tasks and deliver to deadlines
• Willingness to work independently or collaboratively
• Willingness to take ownership of, manage, and iterate on key initiatives within the team
• Excellent written and oral communication skills

Benefits

• Competitive medical, dental and vision coverage with a 100% employer paid premium option
• Personal Healthcare Concierge through Rightway
• Flexible Time Off to recharge when you need to, 10 Company-wide PTO days and ample sick time
• $1,000 annual Wellness Benefit
• Rich Income Protection Plans including; Life Insurance, Disability Insurance and Global Travel benefit coverage
• Free professional financial wellness support through our EAP and Origin, SoFi, or any of our other partners
• Parental benefits including; Fully Paid Parental Leave for both parents, Child and Adult Care, Day Care FSA
• Multiple Mental Health and Wellness Support Partners