Remote Solutions Architect

Summary

Join Globant's Commerce Studio as a Solution Architect to partner with stakeholders, design cloud solutions, and coach customers through the implementation lifecycle.

Requirements

• 3+ years in a Solution Architecture or Technical/Implementation Consultant role and experience in consulting/professional services
• Experienced with designing and implementing end-to-end IT solutions (Salesforce Marketing Cloud, SalesForce Sales Cloud)
• Strong knowledge of Salesforce.com best practices, products and their capabilities and limitations
• Experience working in a consultancy or technology organization, advising customers on best practice
• Extensive experience in integration
• Strong ability to solve customer problems with exposure to collaborating with a sales team to convert pipeline opportunities into closed deals
• Excellent English communications skills (spoken and written) and a strong ability to produce clear analysis and conclusions based on customer workshops and data
• The ability to quickly learn new concepts and technologies and convert them into customer solutions

Responsibilities

• Design leading cloud solutions that support industry-leading best practices in technology, features, performance, and scalability
• Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs
• Coach and mentor partners, customers, and developers through the implementation lifecycle
• Provide technical problem resolution to complex issues
• Contribute to ongoing process and methodology improvements within the Services Delivery team
• Work with cross-functional teams across both Engineering and R&D to provide feedback and support the evolution of the product library
• Present your proposals to executive-level customers in a clear and compelling way
• Partner with the Senior Management team in order to help define processes and methodology improvements of the business Solution Architecture practice
• Work with our global cross-functional teams such as delivery and engineering to provide feedback and streamline the implementation processes