Sales Engineer

Summary

Join Tonkean as a Sales Engineer and play a pivotal role in bringing clients' business processes to life on our platform. You will be responsible for understanding clients' business processes, designing efficient solutions using Tonkean's philosophy, and implementing these solutions in live production environments. This role involves building custom demos, presenting to executives at Fortune 1000 companies, establishing customer relationships, and acting as a Tonkean subject matter expert. You will collaborate with engineering and R&D, and contribute to technical documentation. Tonkean offers a competitive compensation and equity package, along with benefits such as 401k, medical, dental, and vision insurance, a work-from-home setup stipend, and virtual social events.

Requirements

• Proven work experience as a Solutions Architect, Sales Engineer, Sales Consultant or similar role
• Hands-on experience with Web applications, REST APIs, Data integrations, or Webhooks
• Good understanding of SaaS, Cloud and common software environments
• Ability to diagnose and troubleshoot basic technical issues
• Excellent problem-solving and communication skills (being able to take technically complicated concepts and explaining them in layman terms)
• Ability to provide step-by-step technical help, both written and verbal
• Experience in procurement tech is required with specific knowledge of Coupa or SAP Ariba preferred
• BS degree in Information Technology, Computer Science or relevant field

Responsibilities

• Understand the strategic, tactical, and technical components of procurement and legal team business processes and be able to find efficiency gains via Tonkean's business process philosophy
• Build custom demos for prospects based on their unique business needs to remove technical objections in the sales cycle
• Present custom technical demos to Directors, VPs, and Executives at Fortune 1000 companies
• Establish a trusted relationship with existing customers to drive continued value of our platform
• Act as a Tonkean Subject Matter Expert, providing guidance and technical support for our customers
• Work closely with engineering and R&D to continue to expand the breadth of the Tonkean platform
• Document technical knowledge in the form of knowledge base articles, tutorial videos

Preferred Qualifications

• Operations experience, or hands-on experience designing/re-designing and implementing business processes a major bonus
• Advanced degree in Information Technology, Computer Science, Supply Chain Mgmt or relevant field preferred

Benefits

• Competitive compensation & equity package
• Virtual social events, and annual company retreats
• 401k, Medical, dental, and vision insurance
• Tonkean provides each employee with a MacBook and a one-time work from home setup stipend (reimbursable) of $1000(USD) upon commencing employment
• $145,000 - $165,000 a year
• Competitive compensation package starting at a minimum of $145k base salary annually, with a variable compensation structure based on experience and performance