Smartcar is hiring a
Solutions Architect II, Remote - Worldwide
![Logo of Smartcar](https://cdn.jobscollider.com/logo/smartcar-45fd.webp)
Solutions Architect II closed
🏢 Smartcar
💵 $124k-$156k
📍Worldwide
Summary
The job is for a Solutions Architect II at Smartcar, a company that provides vehicle APIs. The role involves technical validation, customer training, creating QBR materials, and partnering with various teams to relay customer feedback. The position is a 3-month contract role with the potential to become full-time.
Requirements
- 5-11 years of B2B experience in Sales or Success Engineering at a SaaS company selling complex solutions into technical teams
- Familiar with API concepts and functionality, can propose best practices and aid in debugging
- Understanding of SQL and at least one scripting language
- Familiar with the software development lifecycle, and understand how to work with teams that use the agile or waterfall methodology
- Data driven mindset, and enjoy using data to operate autonomously in ambiguous situations
- Sense of urgency and take proactive action to aid your customers
- Strong written, verbal, and presentation skills. Can earn the trust of product managers and engineers alike in order to help them succeed
Responsibilities
- Own technical validation within the sales process and the post-signature implementation process for a balanced book of Mid Market and Enterprise level customers
- Lead customer training sessions on technical concepts for both business and technical points of contact
- Facilitate the creation of QBR materials in tandem with an Account Manager
- Establish confidence in recommendations via product expertise, custom product demonstrations, technical calls, workflow outlines, RFP/RFI responses, product roadmap discussions and business process diagrams
- Be the expert in best practices of Smartcar’s API for different verticals
- Support the enterprise sales team by helping understand complex customer business problems and requirements, then translate them into solutions
- Identify and implement improvements to existing support and success collateral
- Partner with engineering, sales, marketing, and design to relay customer feedback and help determine which product updates or features should be prioritized
Benefits
- Hourly rate determined by years of experience: $60.00/hour - $75.00/hour
- Remote work within the United States
- Health, Dental and Vision covered at 90% for all plans and 80% coverage for dependents, which amounts to approximately 11 thousand dollars a year
- Wellness stipend of $50 a month
- Cell phone and Internet stipend of $50 a month
This job is filled or no longer available
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