Solutions Consultant

Summary

Join Lively, a remote-first company, as a sales team Solutions Consultant to bridge the gap between product capabilities and customer needs, working closely with sales reps to demonstrate value and gather insights for product improvements.

Responsibilities

• Partner with Sales reps on all customer and broker-facing demonstrations, providing technical expertise and product knowledge
• Become a subject matter expert on Lively's complete product suite, including platform capabilities, configurations, and integration possibilities
• Capture and analyze customer feedback, synthesizing insights for product, enablement, and customer success teams
• Identify patterns in customer conversations to help improve our sales process and product roadmap
• Support sales representatives through technical coaching and product positioning guidance
• Document common technical questions and create resources to improve team efficiency
• Collaborate with cross-functional teams to resolve complex customer requirements
• Provide technical validation of customer use cases and implementation scenarios
• Provide feedback and insight to sales managers, sales reps, product marketing, and product