Solutions Consultant

Summary

Join Pulsora, a well-funded Silicon Valley startup, as an early member of its Solutions Consulting team. You will play a pivotal role in expanding the company's presence in the EMEA region by leading enterprise implementations, performing sales engineering, and acting as the technical point of contact for customers. This role involves collaborating with end-users, providing design insights for product development, and working closely with the engineering team. You will gain diverse experience across various industries and geographies. The position offers opportunities for professional growth and the chance to contribute to a company dedicated to sustainability. Pulsora offers a hybrid-friendly work environment.

Requirements

• Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform
• Knowledge of DBMS, SQL
• Knowledge of Analytics systems such as PowerBI, Tableau, Superset
• Exposure to workflow based systems
• Proven track record of success in leading customers through software implementation and solutions configuration projects
• 3-10 years of work experience in technical solutions
• Bachelor’s in computer science, engineering, information systems or equivalent

Responsibilities

• Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond
• Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables
• Manage escalations, and be the professional services expert in the EMEA region
• Provide guidance relating to platform configuration and process improvement
• Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product
• Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge
• Collaborate with Account Executives to hand-off work products for user adoption
• Hands-on creation and delivery of POC's and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow
• Opportunity to grow the EMEA solutions consultant team

Preferred Qualifications

• Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is a plus
• Thrive on juggling projects, multitasking, and working with offshore teams primarily in India
• Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment
• Ideally have industry and market knowledge of ESG and sustainability

Benefits

• The company will pay with salary, equity, and benefits
• Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)