Remote Solutions Consultant

Summary

Join Smartsheet as an experienced Consultant to promote quality, efficiency, and customer satisfaction within our Consulting business by assisting customers with designing Smartsheet solutions to solve their goals.

Requirements

• 2+ years of experience in Business Management Consulting or related field
• Desire to work in a collaborative environment to promote and improve team performance
• Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements
• Hands-on working experience in the configuration, customization, and implementation of SaaS applications
• Motivated, excellent at follow-up, and a team-player who can produce within defined timelines
• Experience driving projects from concept through completion
• Lean or Six Sigma certification desirable
• Bachelor’s degree in MIS, CIS, CS or equivalent combination of relevant work experience and education

Responsibilities

• Lead consulting engagements with customers to understand their challenges and develop solutions using Smartsheet, our partners, and our API
• Be the Smartsheet subject matter expert (SME) on Smartsheet product capabilities
• Develop processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet
• Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and departments
• Determine solution feasibility and costing to support our Sales team for new engagements
• Review and validate solution designs produced by other Services team members
• Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities

Benefits

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
• Equity - Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account