Smartsheet is hiring a
Solutions Consultant

Summary

Join Smartsheet as a Consultant to promote quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing Smartsheet solutions to solve their goals. As a Consultant, you will work with Smartsheet customers and partners on engagements to convert requirements into Smartsheet solutions.

Requirements

• 2+ years of experience in Business Management Consulting or related field
• Desire to work in a collaborative environment to promote and improve team performance
• Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements
• Hands-on working experience in the configuration, customization, and implementation of SaaS applications
• Motivated, excellent at follow-up, and a team-player who can produce within defined timelines
• Experience driving projects from concept through completion
• Lean or Six Sigma certification desirable
• Bachelor’s degree in MIS, CIS, CS or equivalent combination of relevant work experience and education
• Willing to travel periodically (up to 20-30%) based on customer and business need
• Authorization to work in the U.S. for any employer on an ongoing basis

Responsibilities

• Lead consulting engagements with customers to understand their challenges and develop solutions using Smartsheet, our partners, and our API
• Be the Smartsheet subject matter expert (SME) on Smartsheet product capabilities
• Develop processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet
• Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and departments
• Determine solution feasibility and costing to support our Sales team for new engagements
• Review and validate solution designs produced by other Services team members
• Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities
• Other duties as assigned

Benefits

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
• Equity - Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account