Solutions Consulting Director

Summary

Join impact.com as the Director, Solutions Consultancy and lead a team of solutions consultants in designing and delivering technical solutions for affiliate partners. You will bridge business needs and technology, ensuring affiliates' technical environments are optimized. This role requires strong leadership, technical, and interpersonal skills. Responsibilities include leading and managing a team, overseeing solution design and onboarding, collaborating with stakeholders, and overseeing project delivery. You will also need to stay updated on emerging technologies and serve as a subject matter expert. The ideal candidate will possess a Bachelor's degree (Master's preferred) in a related field and 8+ years of pre-sales experience, including 3+ years in a leadership role. A competitive salary and benefits package are offered.

Requirements

• Bachelor’s degree in Marketing Technology, Information Systems, or related field (Master’s preferred), or equivalent experience
• 8+ years of experience in pre-sales, with at least 3 years in a leadership role
• Expertise in cloud platforms (e.g., AWS, Azure, Google Cloud)
• Strong understanding of software development, system integration, APIs and data exchange
• Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman)

Responsibilities

• Lead and manage a team of solutions consultants, providing mentorship, guidance, and performance management
• Establish value-based technical sales approach highlighting the business outcomes our technology delivers
• Develop and execute strategic plans for the team aligned with organizational goals
• Foster a collaborative environment that encourages innovation and problem-solving
• Act as the primary liaison between sales and internal technical teams
• Oversee the solution design and onboarding hand-off of scalable, secure, and reliable technical solutions for customers
• Ensure that all solutions align with enterprise architecture standards and best practices
• Conduct technical reviews and approvals of proposed solutions
• Advocate for innovative technologies and approaches to meet customer needs
• Collaborate with customer and prospect stakeholders to understand business challenges and opportunities
• Translate business requirements into actionable technical strategies and solutions
• Partner with cross-functional teams, including product development, IT, marketing, and operations, to deliver on commitments
• Oversee the successful delivery of internal projects, ensuring timelines, budgets, and quality standards are met
• Develop and maintain documentation related to solutions consultancy and product demonstrations
• Stay updated on emerging technologies, trends, and best practices
• Serve as a subject matter expert (SME) in platform solutions for partnership marketing programs
• Provide hands-on technical support and guidance as needed

Preferred Qualifications

Experience working with affiliate programs, partner networks, or multi-tenant systems is highly desirable

Benefits

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend
• Catered lunch every Tuesday, Wednesday, and Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaningful time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!