Solutions Engineer

Summary

Join a high-growth InsurTech company as a Solutions Engineer and play a vital role in helping customers adopt and maximise the value of our innovative platform.

Requirements

• Strong communication skills with proven experience conducting demos and presenting to clients and prospects
• Curiosity and a high degree of independence; able to take initiative and work autonomously
• Experience of working with SaaS B2B Enterprise level customers
• Ability to analyse platform performance in POCs and provide insights to internal teams
• Strong client-facing skills with a knack for building rapport and maintaining a positive presence in customer interactions
• Passion for AI and Generative AI technologies, with the ability to translate technical concepts for varied audiences
• Experience in a client-facing technical role, able to explain product architecture and handle technical inquiries
• Some familiarity with AI technologies, and ideally with Generative AI, enabling you to discuss technical aspects with confidence
• Proficiency in analysing and setting up technical configurations for POCs and demos
• Exposure to platforms like Postman or Insomnia for API testing, as well as source control tools like GitHub is a plus
• Background in analytics or technical troubleshooting to assess demo and POC performance

Responsibilities

• Supporting the Sales team by preparing and running product demos
• Setting up, configuring, and maintaining demo workspaces for use by Sales and Customer Success
• Executing and analysing the performance of POCs to demonstrate platform value to prospects
• Serving as the technical point of contact for customers during demos and POCs, and communicating product architecture
• Representing the product at conferences and client presentations

Benefits

• Competitive salary + OTE and Stock options
• Flexible working arrangements and work-from-anywhere support
• Professional development opportunities, including attending industry conferences
• Health Insurance + 401K
• Annual company retreats