Solutions Engineer

Summary

Join HubSpot's NAM Mid-Market Solutions Engineering team as a Solutions Engineer. Collaborate with sales and other stakeholders to drive complex sales involving multiple teams. Leverage technical and business acumen to solve complex problems and consult customers. Proactively manage deal pipelines and provide product feedback. Coach sales teams and collaborate globally on initiatives. This role requires strong communication, technical understanding, and business acumen. HubSpot values flexibility and connection, offering a supportive and inclusive work environment.

Requirements

• Fluency in English
• 2+ years of Pre-Sales Engineer, Solutions Engineer experience preferred, or for example as a Pre-Sales Consultant, or as an Implementation, Onboarding or Technical Consultant or in a technical sales role. Experience with SaaS & cloud-based software is a must
• Ability to sell HubSot’s value and how it will solve a business’ unique challenges
• Ability to conceptually understand and explain technical concepts and overall technologies in simple terms, such as how an API and backend/front end systems work
• Strong business acumen and ability to consult customers/prospects on their strategic challenges
• Strong communication skills and ability to manage both internal and external stakeholders. Able to “read between the lines” and adapt communication contextually to your audience
• Comfortable adapting to an ambiguous and ever-changing environment and creating the structure and processes needed to prioritize and manage your workflow

Responsibilities

• Work as a strategic partner with our Account Executives to drive forward a complex, multi-phase team sale involving stakeholders from Sales, Solutions Partners, Security, Customer Success, and occasionally Business Strategy, Product, Executive Sponsorship, and others
• Use your blend of technical and business acumen to analyze complex use cases and find elegant, creative solutions to people, business and technology problems
• Lead and drive technical pre-sales conversations around integration and data migration
• Consult our customers/prospects on their business challenges and how HubSpot can provide solutions to those challenges
• Proactively manage and prioritize a pipeline of deals to support the performance of the sales team, and strategize with our Account Executives to support those deals from discovery to closing phase
• Provide valuable feedback to our product team by being the voice of the prospect
• Coach the sales teams on HubSpot’s functionalities to help come up with strategic value oriented solutions for our prospects
• Collaborate with other SEs across the globe on local, regional and global initiatives and projects
• Mentor fellow SEs to elevate and support the growth of the team

Preferred Qualifications

• A team player who loves autonomy in their role with great collaboration and communication skills
• Someone who is curious, eager to learn and open to admitting mistakes #growthmindset
• Someone who exemplifies HEART
• Someone who is great at time management
• A problem solver with a consultative and strategic mindset
• Someone with a business and value-oriented mindset

Benefits

• Remote work, flexible hours
• In-person onboarding (required for full-time Engineering roles)
• In-person events (e.g., PEER week, Product Group Summit) for broader Product team roles
• Accommodations for travel limitations considered