Solutions Engineer

Summary

Join KPA, a leading provider of Workforce Compliance software and consulting services, as a Solution Engineer specializing in the manufacturing industry. Drive growth and deliver value-driven solutions by leveraging technical expertise, industry knowledge, and strategic thinking. Support sales campaigns, contribute to product enhancement, and provide technical support throughout the sales process. You will be the voice of the field, providing valuable client insights. This hybrid, remote-first role offers a competitive salary and comprehensive benefits package. KPA is committed to building a diverse and inclusive workplace.

Requirements

• 5+ years of experience in Solutions Engineering or Pre-Sales Engineering in B2B SaaS
• Deep technical expertise in SaaS platforms and cloud technologies
• Strong understanding of manufacturing processes and safety requirements
• Excellent communication skills, able to explain complex technical concepts to various stakeholders
• Proficiency with CRM software (e.g., Salesforce) and technical sales tools
• Bachelor's degree or equivalent work experience; Business Administration, Marketing, Computer Science or Engineering discipline preferred
• A sales mindset and ability to match the KPA value proposition with a prospects’ pain points

Responsibilities

• Arm the sales team with great content and identify new ways to use KPA products to best deliver business solutions jointly with our clients
• Provide technical support throughout the sales process by proactively scoping solutions using KPA products, supplying technical answers that our sales teams rely on and ensuring the “technical close” in the sales process to meet manufacturing needs
• Be the voice from the field providing intelligence on what our clients are doing with our products to improve their business
• Support the sales team by conducting discovery calls and product demonstrations for our active deals, while being able to share that knowledge with audiences at all levels (from end-user to C-suite)
• Educate clients and prospects on how KPA can potentially fit into their safety and compliance ecosystem and provide value
• Lead the RFP process and management of an ongoing database of questions & responses
• Lead the creation/execution of specific demonstrations and proof of concepts
• Collaborate with sales team members on presentations & configured demonstrations
• Assist in sales training to heighten sales team knowledge of product capabilities and competitive sales strategies/tactics
• Build an understanding of competing products and companies, and what differentiates KPA
• Attend conferences and tradeshows as part of the event contingent preparing and delivering presentations, product demonstrations, and fielding queries from clients and prospects

Preferred Qualifications

Previous experience and understanding of document generation and business process automation are a plus

Benefits

• Annual Base Salary Range of 80-90k plus bonus opportunity
• Medical, Dental, Vision
• Flexible Spending Accounts
• PTO
• Paid and Floating Holidays
• 401k with Company match and immediate vesting
• Company-funded Life Insurance
• Employee Assistance Programs
• No-cost Mental Health Benefits
• Hybrid, remote-first work model