Senior Solutions Engineer

Summary

Join Reddit's Solutions Engineering team as a Solutions Engineer supporting the rapidly growing advertising business. You will partner with the Sales organization, removing technical and business obstacles, advocating for customer interests, and creating compelling technical content. Responsibilities include gaining in-depth knowledge of the advertising platform, identifying root causes of performance issues, ensuring customer POC success, and advocating customer feedback to relevant teams. You will also contribute to the evolution of testing strategies and collaborate with the Ads Engineering team on architectural improvements. This role requires significant experience in AdTech/MarTech and a strong technical background. Reddit offers a flexible work environment and a comprehensive benefits package.

Requirements

• 6-10 years’ experience in AdTech/MarTech at a top-line publisher, DSP, SSP, Ad Network or Ad Agency preferably as a Solutions or Integrations or Professional Services Engineer
• A firm understanding of enterprise integration methodologies, best practices and API architecture
• Strong technical background with hands on professional or personal experience in many of the following areas: Web development, mobile development, device platforms & architectures, ETL concepts and workflows, high availability systems and business continuity
• Development experience in one or more of the following languages: Java, Javascript, Go, Node, Python, React
• Strong critical-thinking, analytical, logical, and results-oriented skill set
• Understanding of log parsing, device logs, API response codes and other technologies related to advertising required (ie Charles Log/Fiddler)
• Adept with writing database queries and data analysis

Responsibilities

• Gain in-depth knowledge of our advertising platform, all the way from the front-end tools for ad creation to predictive modeling, delivery, auctions, and attribution
• Identify the root cause for poor performing creatives, low fill rates, or other potential revenue-harming incidents
• Ensure the success of customer POCs through effective management of success criteria, planning and execution
• Distill and advocate customer interests, needs, and product feedback to Product Management, Engineering, Marketing and Sales
• Maintain awareness of internal roadmap and new product features to evangelize with sales/customers and provide their feedback to Reddit product management and engineering groups
• Influence the improvement of Solutions Engineering processes and practices
• Continuously learn and update skills and keep aware of industry trends in the integration and data management space
• Work with the Ads Engineering team to help: Define the next generation architecture for applications to support Reddit technical and non-technical stakeholders
• Work with the Ads Engineering team to help: Identify gaps in the existing system and designing alternatives that are scalable, robust, and easy to maintain
• Review existing documentation and test cases. Contribute to the evolution of testing strategies and test case coverage across our advertising stack
• Contribute to the vision, strategy, and execution for the Ad Operations, QA, Product, and Engineering groups across the Reddit platform
• Leverage your world-class communication skills to clearly summarize and articulate simple solutions to complex problems to a variety of internal and external stakeholders
• Exhibit exceptional client-facing skills. You are equally comfortable presenting to C-level staff both internally and externally as you are presenting to an external-facing client
• Be able to hit the ground running. Have the capabilities to rapidly absorb information and come up-to-speed quickly as a self-starter
• Create extensive documentation on all processes and ad guidelines/specifications and educate operational, product, and sales stakeholders as required

Preferred Qualifications

• Proficiency with big data visualization tools as DataDog, Tableau or similar. Exposure to and working knowledge of SQL, BigQuery or another database architecture a strong plus
• Command-line expertise with Linux or UNIX a plus
• Background in product development, management or technical pre-sales of digital advertising technology such as ad platforms and networks, marketing automation, attribution etc

Benefits

• Pension Savings plan
• Medical Plan
• Short term sickness benefits
• WIA excess and WGA gap insurance
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation & Reddit Global Days Off