Solutions Engineer

Summary

Join Sezzle as a Solutions Engineer and thrive in a dynamic, fast-paced environment. This role blends technical expertise and sales acumen, focusing on customer success. You will oversee project implementation, provide technical support, create integration solutions, and act as the primary technical contact for partners. Success hinges on quality deliverables, effective communication, and strong collaboration with sales and product teams. This position requires a strong technical background and excellent communication skills to translate complex technical details for clients. Sezzle offers a unique and rewarding work environment.

Requirements

• Strong knowledge of payment processing systems, eCommerce platforms, gateways, APIs, and integration into software
• Excellent analytical and problem-solving skills
• Proven ability to build and maintain relationships with clients, partners, and internal stakeholders
• Knowledge of regulatory requirements and compliance standards relevant to the payment industry
• Bachelor’s in computer science, computer engineering, or related field
• Able to think critically under pressure
• Strong presentation and communication skills to explain complex technical concepts to non-technical stakeholders and diverse audiences
• Customer-oriented mindset to work closely with clients and internal teams (e.g., sales, engineering) to solve business challenges
• Ability to write clear, detailed documentation for technical processes and solutions
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Advanced English level (B2+)

Responsibilities

• Work closely with the sales team, product, and merchants to drive the successful implementation of Sezzle’s payment solution
• Collaborate with product development teams to ensure payment solutions meet market needs and compliance requirements
• Engage with key stakeholders, including clients and partners, to understand their payment needs and develop tailored solutions
• Build and maintain strong relationships with key technical stakeholders
• Act as a trusted advisor to clients, providing ongoing guidance and support
• Understand customer requirements and translate them into technical solutions using the company’s products or services
• Work closely with the sales team to provide technical expertise during the sales process
• Assist in creating technical proposals and Request for Proposal responses
• Act as a technical advisor to customers, recommending solutions and best practices
• Provide ongoing technical consultation throughout the sales cycle to address questions and challenges
• Troubleshoot technical issues and guide customers in resolving them, often working with support or engineering teams
• Analyze and resolve complex technical problems that arise during solution implementation

Preferred Qualifications

Fintech/Payment business background a plus

Benefits

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