Remote Solutions Engineer

Summary

The job is for a Solutions Engineer at Speakeasy, a company that helps developers build APIs. The role involves bridging the gap between technical capabilities and customer needs, conducting discovery calls, delivering product demonstrations, setting up PoCs, providing technical guidance to the sales team, and collaborating with other departments.

Requirements

• Possess a Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
• Have a minimum of 2-3 years of experience in a technical sales role, ideally within the B2B SaaS or API development space
• Have a strong understanding of OpenAPI and have designed, built or implemented SDKs

Responsibilities

• Develop a deep understanding of Speakeasy's features, functionalities, and limitations
• Master the underlying technology and architecture of our solution, including OpenAPI
• Stay up-to-date on industry trends, competitor offerings, and advancements in Terraform and API development
• Conduct in-depth discovery calls with potential customers to understand their specific requirements, pain points, evaluation criteria, and goals
• Deliver tailored product demonstrations that showcase Speakeasy's value proposition and directly address customer needs
• Assist customers in evaluating Speakeasy's suitability for their environment, including compatibility, scalability, and integration considerations
• Set up Proof of Concepts (PoCs) to demonstrate the product's capabilities in a customer's specific use case
• Provide technical guidance and expertise to the Sales team throughout the sales process
• Contribute to the development of technical sections of sales proposals and contracts
• Deliver training sessions to customers on product usage, best practices, and troubleshooting techniques
• Assist with the initial implementation and onboarding of new customers
• Provide valuable product feedback to the Product team based on customer interactions and market trends
• Work closely with other departments, such as Marketing, Sales, and Customer Success, to ensure a seamless customer experience

Benefits

• Generous equity
• Competitive pay
• 100% employer-covered medical, dental, and vision insurance
• 401(k) plan
• Unlimited PTO
• Quarterly off-sites in SF and London (and maybe other locations!)
• Work with a fun, collaborative, ambitious team