Solutions Engineer

Summary

Join Tailscale as a Solutions Engineer with Kubernetes expertise and help customers leverage Tailscale across its product portfolio, particularly within Kubernetes environments. You will act as a technical advisor, providing expertise and guidance to maximize the value of Tailscale deployments. Key responsibilities include assisting customers with integration and optimization, partnering with sales, delivering presentations, collaborating on solution design and implementation, providing product feedback, developing best practices, troubleshooting technical issues, and staying current on industry trends. The ideal candidate possesses deep Kubernetes experience, hands-on experience with Kubernetes networking, strong communication skills, and a passion for Kubernetes, networking, and security. Tailscale offers a competitive compensation package, comprehensive benefits, and a flexible, inclusive work environment.

Requirements

• Deep experience with Kubernetes and containerized environments, including Helm, Kustomize, and related technologies
• Hands-on experience with Kubernetes networking (e.g., CNI, service mesh, ingress/egress controllers)
• Strong Kubernetes expertise, including deploying and managing applications in Kubernetes clusters
• Excellent communication and presentation skills, with the ability to clearly explain technical concepts to diverse audiences

Responsibilities

• Act as the technical expert on Kubernetes deployments, assisting customers with Tailscale integration and optimization
• Partner with the Sales team to identify new opportunities and help close deals, focusing on Kubernetes-native use cases
• Deliver technical presentations, demonstrations, and proof-of-concepts tailored to Kubernetes environments
• Collaborate with customers to design and implement Kubernetes-specific solutions using Tailscale, ensuring successful adoption
• Provide feedback to Product and Engineering teams on Kubernetes-related customer needs and product enhancements
• Develop and share best practices for Tailscale in Kubernetes, contributing to customer success guides, blogs, and documentation
• Stay current on Kubernetes, container orchestration, and networking/security trends to provide customers with cutting-edge insights
• Act as a liaison between customers and Tailscale's internal teams to troubleshoot and resolve complex technical issues

Preferred Qualifications

• 3+ years of experience in a technical, customer-facing role such as Solutions Engineer, Sales Engineer, or similar
• Demonstrated success working at a startup with multiple priorities and projects
• Knowledge of cloud-native tooling such as Prometheus, Grafana, or Fluentd
• Familiarity with Tailscale or similar zero-trust networking products
• Previous experience working in a fast-paced startup environment
• Systems administration and troubleshooting experience with Linux, Mac, or Windows
• Programming/scripting experience in Bash, Go, TypeScript, HCL, or similar languages

Benefits

• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles)
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• All-remote with the opportunity to work from anywhere —enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you)
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! We encourage all Tailscalars to take 4-6 weeks of vacation annually
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks