Solutions Engineer

Summary

Join Tray.ai as a Solutions Engineer and play a pivotal role in empowering customers to leverage the potential of AI-powered automation. Partner with Account Executives to understand customer challenges, showcase AI solutions, and design tailored solutions. This role demands technical expertise, business acumen, and strong customer engagement skills. You will lead product demonstrations, proof-of-concepts, and workshops, guiding customers in adopting AI-powered automation strategies. Collaborate with cross-functional teams to influence roadmap decisions and ensure customer success. Stay updated on industry trends in AI and automation, educating customers and internal teams.

Requirements

• Experience in AI-powered automation, APIs, cloud platforms (AWS, GCP, Azure), and enterprise integration
• Ability to translate AI and automation capabilities into tangible business value, engaging both technical and non-technical stakeholders
• Passion for designing scalable, intelligent automation solutions that drive efficiency and innovation
• Strong presentation, storytelling, and consultative selling abilities to influence decision-makers

Responsibilities

• Work closely with customers to understand their business needs and architect AI-driven workflows, intelligent integrations, and autonomous agents using Tray.ai’s platform
• Lead live product demonstrations, proof-of-concepts, and technical workshops, illustrating how our AI-ready iPaaS enables organizations to streamline operations and innovate faster
• Guide prospects in adopting AI-powered automation strategies, showcasing real-world use cases that drive efficiency and revenue
• Partner with Product, Engineering, and Customer Success teams to influence roadmap decisions and ensure long-term customer success with AI-driven automation
• Stay ahead of industry trends in AI Agents, Large Language Models (LLMs), and AI-powered iPaaS, educating both customers and internal teams on cutting-edge innovations

Preferred Qualifications

• Familiarity with LLMs, NLP, and AI Agents
• Prior experience in a pre-sales, solutions engineering, or technical consulting role at an iPaaS, automation, or AI company

Benefits

• Be part of the AI revolution, helping businesses deploy AI-powered integrations and intelligent agents at scale
• Work alongside top talent in AI, automation, and enterprise integration
• Play a key role in expanding AI adoption and driving business transformation for our customers
• Stay ahead of cutting-edge AI advancements and contribute to shaping the future of AI-ready iPaaS
• Your team will fully support you to do your best work
• Our team is full of humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on performance, friendship, transparency, and looking out for one another. The heart of Tray.ai is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions, and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before
• We believe in diversity and equal opportunity
• If hired in the state of California, the on target total compensation for this role is $200,000-$240,000 annually
• Our salary range is based on paying competitively for our size, industry, and location of the role, and are one part of many other compensation, benefit and reward opportunities we provide, including stock options