Solutions Engineer

Summary

Join the team as our next Senior Solutions Engineer - Segment, French Speaker. Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Requirements

• You have 3+ years of success in a customer-facing solutions engineering role (presales)
• You have a curiosity that often manifests in understanding technology 'under the hood', and have a knack for understanding technical concepts
• You have excellent communication skills to effectively run product demos to both business and technical buyers
• You are comfortable with APIs and integration
• You have a passionate commitment to closing deals
• You're a customer-focused problem solver who finds creative solutions while always doing what's best for the customer
• You have experience with Data Engineering and Cloud Data Warehouses
• You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising
• You are a fluent French speaker

Responsibilities

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses, and justifying business value
• Become an expert builder and evangelist of Segment’s products and partner ecosystem
• Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains
• Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment’s role within the customer data ecosystem
• Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design
• Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment’s strategy and vision

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program