Solutions Engineer - AI Delivery

Summary

Join Datafold, a company revolutionizing data engineering with its AI-powered product, the Datafold Migration Agent (DMA). As a Solutions Engineer, you will work directly with clients, understanding their data infrastructure and goals to design and implement successful data migrations using DMA. You will collaborate with the product and engineering teams, ensuring high-quality delivery and representing Datafold to prospective customers. This role involves partnering with account executives to expand the business and contribute to product roadmap development. You will be a key communication bridge between Datafold and its clients, identifying and overcoming adoption blockers. Finally, you will provide thought leadership within the data community.

Requirements

• Strong background in data engineering and technical project delivery
• Knowledge of ETL/ELT patterns, data warehousing, and orchestration (e.g. Airflow, Informatica, dbt)
• Advanced knowledge of SQL
• Willingness to be hands on with the tech, and expand your comfort zone. You are not expected to be the most technical expert on the Datafold team, but you will absolutely be flexing and developing technical muscles
• Excellent written and verbal communication
• Ability to handle and effectively resolve conflict and manage customer accounts
• Excellent listening skills, empathy, and ability to connect with people of various backgrounds, technical abilities, and cultures

Responsibilities

• Work with customers and prospects evaluating the choice to leverage Datafold’s Migration Agent to ensure their migration takes weeks instead of years
• Develop deep knowledge of both customer data environment and goals
• Develop deep knowledge of Datafold technology
• Develop implementation and project plans alongside the customer and partners to ensure timely delivery
• Partner with Account Executive on new business, upsell opportunities, and delivery of migrations
• Partner with software engineers and product managers to ensure Datafold Migration Agent projects are successful
• Be the voice of the customer for Datafold, and the voice of Datafold for the customer – the communication bridge between the groups
• Identify potential blockers for customers in adopting Datafold and overcome them through building solutions, creating GTM assets, educating the users, and collaborating with our team
• Provide thought leadership to our customers, our team, and the broader data community on the best ways for doing high-quality data engineering by creating content, leading demos, and participating in discussions & conferences

Preferred Qualifications

• Are excited about taking painfully manual processes, and shipping and empowering mind-blowing automation to transform how data work gets done
• Take ownership of delivering quality work and products
• Have strong leadership skills
• Have at least a pretty good sense of humor
• Have worked on data warehouse migrations