Solutions Engineer

Summary

Join Vultr's Solutions Engineering team as a Solutions Engineer and play a key role in business growth through presales engagement. You will lead customer engagements as a Technical Subject Matter Expert, develop technical resources, and gather customer feedback for product improvements. The ideal candidate is collaborative, skilled in influencing stakeholders, and possesses deep expertise in cloud IaaS and related technologies. This position offers a 100% remote work environment, competitive compensation, and various benefits including a 401k plan, professional development reimbursement, paid time off, and more. Vultr is committed to providing the best price-to-performance in cloud computing and offers a supportive and inclusive work environment.

Requirements

• Highly motivated / self-starter with a sense of ownership, willingness to learn, and desire to succeed
• A collegial and collaborative approach working across Departments and Seniority levels within Vultr’s Customers and Vultr
• Skilled at influencing, guiding, and facilitating stakeholders and peers with decision making
• Ability to articulate technical and business concepts to diverse stakeholders
• Demonstrated willingness and ability to dig into unfamiliar territories to solve complex problems
• Subject Matter Expertise in Cloud IaaS including but not limited to Cloud Compute, Cloud GPU, and Bare Metal Servers
• System level understanding of x86 server hardware architecture and Linux OS
• Demonstrated experience with Compute Orchestration technologies including Kubernetes, Terraform, VMWare, Rancher, etc
• Comprehend global internetworking and local networking infrastructure and concepts including OSI Model, Dynamic and Static IP Routing, BGP, VLANs/VXLANs, Peering, Network as a Service Providers
• Storage experience, knowledge of performant multi-user offerings including Open Source and COTS options
• 4+ years of Solution Engineering - Sales Engineering experience
• 6+ years of design, implementation, or consulting in applications and infrastructure experience

Responsibilities

• Engage collaboratively with customers to understand their challenges
• Create innovative Solutions and Architectures to solve complex Customer use cases
• Establish relationships within Customers independent of Account Executives
• Educate customers on the value that Vultr provides and expand their horizons about the art of the possible
• Participate in deep architectural discussions and design exercises to create world-class solutions at Vultr
• Collaborate with Engineering and Product Management to deliver Voice of the Customer to guide continued future customer success
• Partner with Marketing to create reference architectures, white papers, workshops, and demonstrations for internal and external uses
• Travel 15-25%

Benefits

• A 100% remote work environment + a company-wide virtual get together
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan + take off your birthday!
• Commitment matters to Vultr! Increased PTO at 3 year anniversary + 1 month sabbatical at 5 year anniversary + Anniversary Bonus each year
• $500 first year remote office setup + $400 each year following for new equipment
• Monthly internet reimbursement up to $75
• $50 per month for a gym membership