Zowie is hiring a
Solutions Engineering Lead

Summary

The job is for a Solutions Engineering Lead at Zowie, an innovative AI-focused customer care company with over 100 employees. The role involves driving quality and speed of implementations with customers, understanding customer needs deeply, and leading a team of engineers. Candidates should have excellent coding skills in NodeJS, great communication skills, experience working directly with high-level customer stakeholders, strong organizational skills, and a proactive attitude.

Requirements

• Excellent coding skills proven in development of production-grade applications
• 3+ years of experience in NodeJS (or alternative backend technology)
• Great communication skills to understand customer needs deeply and explain complex technical issues in simple terms
• Experience working directly with high-level customer stakeholders
• Strong organizational, planning, project management skills
• Experience leading a team of engineers
• Proactive, self-started attitude
• Working proficiency in English

Responsibilities

• Drive the quality and speed of our implementations with customers
• Make sure our internal processes are efficient and sharp

Preferred Qualifications

• Experience with REST API/GraphQL integrations
• Experience with TypeScript, ReactJS
• Experience with Docker Swarm / Kubernetes
• Experience with Ansible