Wonolo is hiring a
Specialist

Summary

Join a mission-driven technology company as a Specialist, W2 Payroll, and be part of a close-knit team that empowers the in-demand workforce. As a Specialist on the W2 Payroll team, you will support and execute worker payroll workflows with exceptional organizational skills and attention to detail.

Responsibilities

• Become an expert on W2 payroll, the Wonoloer experience, and processes that support W2 workers
• Become an expert with Zeal, our W2 payment platform, and drive improvements to our SLAs with rapid execution
• Ensure all data is accurate when onboarding/adding workers into the payroll system
• Validate payroll hours, performs time reconciliation and analyze payroll entries to ensure payroll is accurately completed every Wednesday for all W2 workers
• Contact workers over email & SMS to verify meal breaks
• Process bonuses, manage sick leave, and handle other payroll-related adjustments
• Report bugs and help coordinate solutions with stakeholders across Tech, Service Operations, and Enablement, Finance and Central Ops
• Respond promptly to payroll support inquiries or discrepancies flagged by other departments, ensuring that the information provided is accurate
• Collaborate with the team to set goals for ongoing efficiency and process quality improvements
• Promote strong team morale and conduct, including high engagement levels and schedule adherence
• Perform other duties to support W2 operations as assigned