iSpot.tv is hiring a
Specialist Brand Partnerships

Summary

Join iSpot.tv, a Seattle-based start-up, and contribute to the success of something great. As a client-facing professional, you'll work with a dedicated team on assigned client accounts, partner with broader teams, and extract data insights from the iSpot/Ace platform.

Requirements

• Bachelor’s degree or equivalent
• 1-3 years of market research, marketing, advertising, or related experience preferred Knowledge of market research principals preferred but not required

Responsibilities

• Work with a dedicated team on assigned client accounts on day-to-day maintenance and support
• Partner with broader team to professionally handle incoming customer requests and ensure issues are resolved both promptly and thoroughly
• Collaborate across the organization, including Data Science, Custom Analytics, Product and Sales, as a customer advocate to ensure resolution and delivery on requests
• Extract data insights from the iSpot/Ace platform and generate unique and compelling insights for customers as needed
• Exhibit a passion and energy for storytelling based on data insights and genuine interest in TV advertising optimization and research
• Prepare weekly, monthly, and ad hoc client deliverables
• Utilize appropriate resource materials to interpret, respond to and resolve customer inquiries and problems effectively and accurately
• Support team requests for presentation and training documentation for client needs Work with operations to upload client creatives for testing
• JIRA ticketing and management for a variety of projects Interfacing with client team(s) and agency as applicable Account setup
• User Setup
• Annual user audit
• Data analysis for QBRs and larger reporting/analysis
• Billing routing (as needed)
• Gainsight and Salesforce maintenance per assigned account including contacts, logging meeting notes etc
• Assistance with scheduling large meetings with client/agency teams

Benefits

• Competitive compensation package consisting of salary and equity in one of Seattle’s hottest start-ups
• Standard benefits
• Hybrid & Flexible Workplace Policy