Specialist, Coordinated Access Model

Summary

Join Unite Us as a CAM Specialist and support the Pinellas County Coordinated Access Model by utilizing the Unite Us Platform. You will streamline access to mental health and substance use disorder services, acting as a platform expert interacting with clients and partners. Responsibilities include conducting client needs assessments, scheduling appointments, and following up with clients and providers. This remote position requires a Master's prepared clinician or Bachelor's degree with significant experience in behavioral health and substance use disorder. Strong communication, assessment, and research skills are essential. Unite Us offers a competitive salary and a comprehensive benefits package, including health insurance, paid time off, parental leave, and wellness programs.

Requirements

• Masters prepared clinician or Bachelor’s level degree who has significant experience (5-6+ years)
• Experience in conducting screenings, assessments, and navigating the behavioral health and substance use disorder landscape
• Empathy and passion for helping vulnerable populations
• Quick learner who is excited to become an expert in new technologies
• Ability to set priorities and work independently while following standard operations procedures
• Friendly and compassionate; comfortable communicating directly with clients in need and community-based organizations
• Resourceful and fast-paced; able to conduct quick, exhaustive online research

Responsibilities

• Follow contractual requirements for CAM clients who may be seeking assistance for mental health and/or substance use disorder services
• Conduct short biopsychosocial assessment, LOCUS, and other screenings for clients seeking assistance
• Connect clients with the most appropriate services based on their needs, eligibility, and geographic preference by scheduling appointments with providers
• Correspond with service providers to facilitate a seamless experience for clients seeking services when applicable
• Conduct follow-up with clients and service providers to ensure receipt of services/benefits
• Provide supportive feedback to community-based organizations serving Pinellas County residents to ensure program standards and metrics are met
• Continuously expand knowledge of community resources, services, and programs to understand community issues and build relationships with other users of the Unite Us platform

Preferred Qualifications

Bilingual or multilingual

Benefits

• Medical, Dental, and Vision
• We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits
• Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members
• Flexible Time Off
• Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays
• Paid Parental Leave
• Adoptive parents are included
• Employee Resource Groups
• Choose to join any of our ERGs, which celebrate and support a diverse and inclusive workplace
• Spending Accounts
• We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits
• 401(k) + Employer Match
• Enjoy matching, immediate vesting and financial wellness resources
• Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents
• Disability Coverage
• Accident Insurance
• Pet Insurance