Specialist Product Manager

Summary

Join NiCE's Pricing Product Management team as a strategic and detail-oriented Product Manager, supporting initiatives across the CXone Mpower platform. This critical role ensures pricing processes, systems, and tools meet the demands of our dynamic cloud business and global customer base. Collaborate with cross-functional stakeholders to define, prioritize, and deliver pricing capabilities driving commercial success and operational efficiency. Evolve the pricing product roadmap, focusing on global scalability, automation, and user experience. Serve as the business owner for pricing processes within CPQ, and partner with Finance and Legal to ensure compliance. Educate internal teams on pricing capabilities and enhancements. This position offers the chance to work in a fast-paced, collaborative environment with a market leader.

Requirements

• 8+ years of experience in Product Management, preferably in SaaS, enterprise software, or B2B tech
• Strong understanding of commercial models, pricing workflows, and quote-to-cash lifecycle
• Experience defining product requirements and working in Agile environments
• Ability to manage complexity and align stakeholders across multiple functions and geographies
• Excellent communication, analytical thinking, and stakeholder management skills
• Comfortable working in fast-paced environments with evolving priorities

Responsibilities

• Evolve the pricing product roadmap, with a focus on global scalability, automation, and user experience
• Serve as the business owner for pricing processes within CPQ with holistic view of other commercial systems
• Collaborate with stakeholders to define pricing models for new product offerings and ensure seamless implementation
• Define business requirements and user stories for pricing-related enhancements in collaboration with development teams
• Drive initiatives related to discounting logic, quote flexibility, approval flows, and price governance
• Partner with Finance and Legal to ensure compliance and control in global pricing
• Support strategic initiatives such as new business models and more
• Educate internal teams on pricing capabilities and enhancements; serve as a point of contact for escalations
• Provide input to dashboards and analytics supporting pricing decisions and visibility

Preferred Qualifications

• Proven experience working with CPQ platforms (Salesforce CPQ preferred) and pricing configuration
• Experience working with international pricing and regional discount strategies

Benefits

• Enjoy NiCE-FLEX!
• At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week