Remote Sr. Account Manager

Summary

The Senior Account Manager role is a remote position based in the U.S., primarily responsible for managing high-value accounts and promoting Tillster products and services. The role requires experience in mobile & web solutions, key account management, project planning/project management, and communication with executive-level management within client organizations.

Requirements

• Have mobile & web solutions experience
• Be highly organized and manage complex lists of objectives, sequence, and priority
• Build credibility within executive ranks of client companies
• Build credibility within the company in order to create cross-functional cooperation
• Conduct effective meetings both within the company and with the customer, including management of action items and follow-up
• Identify and coordinate sales opportunities with both inside and outside sales teams
• Identify, understand, and adapt to culture systems within client companies
• Possess strong interpersonal skills that engender trust, resolve conflict, and create mutual accountability within an account team
• Be process oriented and have experience in technology that is relevant to the job
• Experience working with fortune 1000 companies preferred

Responsibilities

• Manage a portfolio of high value accounts and act as the primary point of contact between the client’s upper management and Tillster
• Promote Tillster products and services to client’s upper management
• Develop strategic relationships with client’s upper management to maximize their knowledge of Tillster products and services
• Manage all details of the relationship, including referrals to sister brands or markets that can be pursued by the Sales team
• Measure performance against two primary criteria: client satisfaction and account retention, revenue and profit growth within the account

Benefits

• Competitive salary, negotiable based on experience and commission/bonus
• Equity for all employees within the U.S
• Health benefits for all full-time, regular employees and their dependents
• Holidays: The company observes ten (10) paid holidays per calendar year
• Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years
• Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan
• Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities