Granicus is hiring a
Sr. Business Analyst, Remote - Costa Rica

Summary

The job is for a Senior Business Analyst in Granicus' Short-Term Rental Services (STRS) Implementation Team. The role involves collaborating with cross-functional teams to gather, analyze, document, and communicate requirements for STRS software implementations and enhancements within the gov tech sector.

Requirements

• Proven experience of 5 years+ as a Business Analyst, preferably working with enterprise solutions within the gov tech sector
• Strong understanding of business process analysis, requirements gathering, and documentation within government contexts
• Excellent analytical and problem-solving skills, with keen attention to detail
• Effective communication and interpersonal abilities to interact with government clients, developers, and project teams
• Familiarity with software development methodologies (e.g., Agile, Scrum) and project management concepts
• Advanced proficiency in SQL, with the ability to write complex queries and analyze data effectively
• Proficiency in using requirement management tools and software documentation platforms
• Ability to work independently and collaboratively within a team
• Ability to manage conflict and influence decision-making at all levels of the organization

Responsibilities

• Work closely with government clients and stakeholders to understand their specific processes, objectives, and challenges
• Elicit, document, and prioritize clear and actionable requirements for STRS software implementations and enhancements within the gov tech sector
• Utilize advanced SQL querying to analyze data and gain insights into government processes, aiding in requirements identification
• Analyze and map current and future government processes to identify areas for improvement and optimization
• Create detailed business requirement documents (BRDs), functional specifications, use cases, user stories, and process flow diagrams tailored to government agencies
• Ensure that requirements are comprehensive, well-structured, and aligned with both government expectations and software capabilities
• Facilitate effective communication between technical and non-technical stakeholders, ensuring a shared understanding of requirements within the gov tech context
• Coordinate with software developers, project managers, and QA teams to accurately translate government business requirements into STRS software features
• Participate in the testing and validation of software solutions for government agencies to ensure alignment with defined requirements and quality standards
• Collaborate with QA teams to develop and execute test plans, ensuring comprehensive coverage of government-specific scenarios

Benefits

• Remote work
• Flexible hours
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on various topics
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more
• Bring in special guests from time to time to discuss issues that impact our employee population