Blue Acorn iCi is hiring a
Sr Business Systems Analyst

Summary

Blue Acorn iCi is a digital consultancy seeking a Senior Business Systems Analyst fluent in both Spanish and English with 3+ years of experience in Adobe Commerce. The role involves establishing stakeholder relationships, understanding business goals, planning and facilitating requirements discovery workshops, developing use cases and user stories, collaborating with technical teams, investigating problems, and maintaining documentation. The position requires frequent travel during project planning phases, a bachelor's degree, and fluency in both Spanish and English.

Requirements

• Frequent travel required during planning phases of projects to meet with clients/stakeholders (this will taper down once a project begins)
• Ability to speak both Spanish and English fluently
• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
• 3+ years of technical business analysis experience working hands-on with Adobe Commerce/Magento 2 sites
• High level of business acumen coupled with technical understanding of ecommerce sites and platforms
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of ecommerce business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC

Responsibilities

• Establish and foster stakeholder relationships and manage client expectations
• Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
• Plan and facilitate requirements discovery workshops
• Lead the elicitation and documentation of our client’s requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop use cases, user stories, and other artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing
• Maintain documentation on system functionality and features

Preferred Qualifications

Bonus: Experience working with or implementing Content Management Systems like Adobe Experience Manager or other Commerce systems like SalesForce Commerce Cloud or Shopify Plus

Benefits

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!