Smarsh is hiring a
Sr. Technical Program Manager

Summary

The job is for a role in Smarsh, a company that provides digital communication management solutions. The candidate will build a robust Training Program to support the Target State Architecture and ensure more engineering staff work on future-facing projects. They should have strong technical skills, organizational skills, analytical skills, communication skills, and a degree.

Requirements

• Understands the system architecture within program domain
• Knows how to make sure dependencies are not broken by development changes and that program systems are not broken by upstream changes
• Able to consider the larger picture (e.g., efficiency, availability, operability, scalability, business goals, customer experience, etc.) and balance it against the needs of engineering teams
• Incorporates these requirements into project plans
• Sees's patterns and discovers solutions; makes connections to improve project/process efficiency
• Can convey detailed technical knowledge (verbally, in writing, and via diagram) to engineering team(s)
• Knows how to assess engineering practices for testing, triage and maintenance and work with manager(s) to establish the right methods for effective project delivery
• Multi-disciplinary organizational skills with strong people and conflict management abilities
• Analytical, design, problem solving skills towards customer success
• Communication and collaboration skills

Responsibilities

• Build a robust Training Program aimed at supporting the Target State Architecture
• Support programs that move us toward the Target State Architecture so that we can have more of our engineering staff working on future facing projects

Preferred Qualifications

Bachelors/Masters or equivalent

Benefits

• Competitive salary
• Company bonus
• Company peer to peer recognition
• Strong maternity and paternity scheme
• Unlimited PTO
• A workplace pension scheme
• Take what you need holiday package
• Private medical insurance
• Dental plan
• Group life assurance
• Group income protection
• Employee assistance programme
• A monthly wellness allowance
• Adoption assistance
• Stock options