Staff Product Designer

Summary

Join Lyra Health as a Staff Product Designer and lead the design strategy and execution of member-facing experiences for mental health care. You will shape Lyra’s next-generation consumer experience, integrating AI into the UX to create conversational and personalized care pathways. Collaborate with cross-functional teams, senior executives, and external partners to elevate design excellence and bring transformative solutions to life. This role can be based in Burlingame, CA, or remote within the United States. You will own end-to-end design initiatives, drive complex projects, and mentor other designers. The ideal candidate has 10+ years of experience in product design, a strong portfolio, and a passion for improving access to mental health care.

Requirements

• 10+ years of experience in product design with a focus on consumer-facing experiences across web, iOS, and Android
• Demonstrated ability to independently drive strategic, cross-functional initiatives from vision through execution
• Mastery of both interaction and visual design craft, with a strong systems thinking approach
• Experience designing for complex service ecosystems and multi-platform user journeys
• Proven track record of successfully shipping consumer-facing products with high UX impact and strong business outcomes
• Strong portfolio showcasing end-to-end product design process, from research through visual design, with an emphasis on problem-solving at multiple altitudes (micro and macro)
• Excellent communication, facilitation, and storytelling skills with an ability to influence at all levels, including senior executives
• Deeply collaborative with a proactive, independent working style
• Experience shaping or contributing to robust design systems at scale
• Passion for improving access to mental health care and building empathetic, human-centered solutions
• Ability to thrive in a fast-paced, dynamic startup environment
• Comfortable with rapid changes in direction to determine the most optimal path forward
• Portfolio of UX-focused work samples for web and mobile applications
• Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience

Responsibilities

• Own and lead end-to-end design initiatives for highly visible, high-impact member experiences—from initial discovery through production
• Shape Lyra’s consumer-facing UX to be conversational, AI-integrated, and seamlessly navigable across multiple platforms
• Independently drive complex, cross-functional projects in collaboration with senior leaders, product, engineering, clinical, and go-to-market teams
• Bring a service design mindset, connecting individual touchpoints to the holistic care journey
• Lead AI-informed experience design: partner with product and engineering to imagine and implement intelligent, assistive, and personalized solutions
• Elevate both interaction and visual design craft across the team, setting a high bar for execution and design thinking
• Influence product direction with strong storytelling, data-informed insights, and a sharp understanding of user and customer needs
• Navigate ambiguity, balancing speed and strategic depth; know when to experiment quickly vs. when to architect for long-term scalability
• Serve as a trusted partner to executives and actively shape design culture and processes across Lyra
• Contribute to and evolve Lyra’s design system to support cohesive, scalable member experiences
• Mentor other designers and help elevate team capabilities in both design quality and cross-functional leadership

Preferred Qualifications

Experience integrating AI, personalization, or intelligent systems into consumer products is highly preferred

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech allowance