Staff Product Operations Manager

Summary

Join Deel as a Staff Product Operations Manager and lead large cross-functional projects to enhance our product. You will define and own processes between Deel HR product teams and other stakeholders, proactively seek information to solve problems, and drive go-to-market strategies and global rollouts. Responsibilities include identifying root causes, architecting solutions, and designing operational systems. This role requires 7+ years of experience in product operations, strong stakeholder management skills, proficiency in data analysis, and a passion for delivering outstanding user experiences. Deel offers competitive pay, benefits, stock grant opportunities, remote work flexibility, and additional perks.

Requirements

• 7+ years of experience in a product operational role closely aligned with product and engineering teams
• Passion for delivering an outstanding user experience and the ability to develop a deep understanding of complex products and their use cases
• Excellent stakeholder management skills, with the ability to push back when necessary, build strong relationships, and effectively manage multiple senior stakeholders
• Proficiency in data analysis, BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation skills to effectively communicate insights and recommendations
• Strong empathy for user problems and the ability to build effective solutions that address their needs
• Excellent multitasking skills and the ability to manage multiple priorities simultaneously
• Problem-focused and solutions-oriented mindset, coupled with meticulous attention to detail and a hands-on approach

Responsibilities

• Lead large cross-functional projects aimed at enhancing our product
• Lead product operations for Deel HR, defining and owning the processes between Deel HR product teams and other stakeholders
• Proactively seek information to solve conceptual problems and contribute to building and refining the product
• Drive the go-to-market strategy and lead global rollouts of the fintech product
• Investigate and analyze issues related to the fintech product, identifying root causes and designing effective solutions
• Contribute to the design and implementation of operational systems and processes that optimize the efficiency and scalability of fintech operations

Preferred Qualifications

• General technical knowledge of software development processes, particularly designing and building integrations
• Prior experience in a fast-paced, product-driven tech company

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available