Staff Technical Program Manager

Summary

Join Canva's Growth Supergroup as a Staff Technical Program Manager and lead initiatives to accelerate user growth and improve engagement. You will drive cross-functional programs, work closely with senior leaders, and build a sustainable culture of positive urgency. The role involves leading complex, multi-disciplinary programs, setting strategic goals, managing dependencies, and collaborating with engineering teams. Canva offers flexible work arrangements, allowing you to work from the office, home, or a combination of both. The company is located in Sydney with additional campuses and co-working spaces in other Australian cities. This role requires 8+ years of experience in Technical or Program Management, ideally in a SaaS company.

Requirements

• You bring 8+ years of experience in Technical or Program Management, ideally in Growth or Experimentation environment at a SaaS company
• You have a proven track record of leading large-scale cross-functional programs with measurable business impact
• You have experience leading programs focused on user engagement, personalisation, or customer lifecycle management, marketing technologies and growth channels
• You have exceptional leadership, communication, and problem-solving skills
• You are a natural communicator who leads through influence, not authority
• You have a love for navigating complexity and tackling ambiguous problems
• You are dedicated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together
• You are proactive focus on team improvement and personal growth in the TPM specialty
• You have the ability to think strategically but also able to make crazy big goals happen. This role will be very hands-on!

Responsibilities

• Lead with Data, create compelling stories in partnership with the Group Leads to facilitate the delivery of Canva’s highest priority, complex and multi-disciplinary initiatives
• Proactively engage product delivery teams, understanding their delivery challenges and track delivery across the Group project portfolio
• Promote accountability towards sustainable program delivery across the Sub Group, Group & SuperGroup leadership
• Actively engage with engineering teams to identify and proactively mitigate program risks & issues
• Assist in the identification of & help manage product delivery dependencies across teams and groups
• Promote consistency in cycle planning, documentation and core practices across teams to ensure sustainable velocity, whilst maintaining flexibility to adapt to diverse requirements
• Facilitate continual improvement rituals to build on the effectiveness of product development and engineering teams
• Foster a culture of excellence by integrating innovative approaches within projects and promoting a dynamic and forward-thinking environment
• Build strategic partnerships with cross-functional teams, including active collaboration with engineering teams to influence technical decisions, drive alignment, and deliver successful product outcomes
• Partner within the TPM speciality to help codify and build the TPM craft and practice

Preferred Qualifications

• If you have strong understanding of experimentation methodologies (e.g., A/B testing, multivariate testing), machine learning and data analysis
• If you have proficiency in agile product development process and modern project management tools (e.g., Jira)
• If you have proficiency in analysing data to inform decisions using tools like SQL, or data visualisation platforms

Benefits

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally