Staff Technical Program Manager, Developer Platform

Summary

Join Airbnb's Infrastructure team as a Technical Program Manager (TPM)! Partner with engineering and product teams to enhance developer productivity through improved operability, observability, availability, and CI/CD. You will translate high-level objectives into executable projects, manage technical dependencies, and collaborate across teams. This role requires at least 10 years of experience, including 8 years as a TPM, and expertise in large-scale technical rollouts. The position is US-remote eligible with occasional office work. Compensation includes a competitive salary, bonus, equity, benefits, and employee travel credits.

Requirements

• At least 10 years of work experience, with at least 8 years as a TPM or relevant experience
• Experience leading programs managing large-scale complex technical roll-outs for large scale, cloud-hosted web applications
• Experience working with customers on how their workloads can best leverage the underlying infrastructure
• Experience working with both online and offline systems
• Strong communications skills - able to capture customer requirements and distill customer-specific requirements and/or help onboard customers to the systems one has supported
• Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line
• Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results
• Experience developing and fine tuning processes that speed work up, and flexibility to get things done
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues
• Experience working in a highly cross-functional environment where communication with multiple functions (Privacy, Product, Engineering, Data Science) is imperative
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders

Responsibilities

• Translate the high-level organizational objective to a series of executable projects
• Identify system requirements and work with various teams to build capabilities around systems, tools and technologies
• Responsible for identifying technical dependencies, and aligning with stakeholders on how to manage dependencies which could impact the success of the project
• Maintain urgency by ensuring there is strong collaboration within multiple parts of the organization who may have competing priorities
• Help define, operationalize and evangelize the responsibilities for service ownership at Airbnb
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits