Staff Technical Writer

Summary

Join SentinelOne's dynamic documentation team as a Staff Technical Writer, playing a crucial role in supporting the product team with a focus on AI. Collaborate with product managers, software engineers, designers, and other stakeholders to craft comprehensive documentation, including release notes, user guides, admin guides, code samples, and API documentation. Enhance documentation processes and standards, leveraging your skills to improve clarity, accessibility, and usability for internal and external stakeholders. Shape the narrative of our products and empower users to maximize the value of our AI solutions for their cybersecurity needs. Enjoy flexible hybrid work in Prague, Brno, or remotely across CZ/SK. Competitive benefits include stock and bonuses, flexible time off, insurance and health benefits, work perks, and growth and community opportunities.

Requirements

• 5+ years of experience as a technical writer in English
• Ability to learn quickly about technical subjects and apply knowledge to your work
• Knowledge of technical writing methodologies and tooling
• Excellent written and verbal communication skills
• Native English, written and verbal
• Experience creating documentation for cyber security, AI, or other highly-technical subjects

Responsibilities

• Support the product team, focusing on innovative cybersecurity solutions
• Plan, research, and document features in a topic-based method
• Research includes collaboration with Support, Development, QA, Product Management, and other teams, with a focus on self-learning through hands-on and independent study
• Write according to our style guidelines to create customer-focused guidance for our highly-technical cybersecurity and AI products
• Work with the product documentation team to create integrated, consistent information deliverables and to innovate for constant improvement
• Work with a dynamic, international team on high-impact deliverables

Preferred Qualifications

Technical writing course work or degree is a plus

Benefits

• Grant of Restricted Stock Units with a 4-year vesting plan
• Annual performance-based bonuses
• An employee stock purchase plan
• Flexible Time Off
• On top of the standard 5 weeks vacation
• Flexible paid sick days
• Fully paid Short Term Sick/Nursing Leave
• 16-week parental leave
• Grandparent leave
• Additional company holidays
• Pension Insurance Contribution
• Premium life insurance
• Private medical care (for you and +1)
• A Global Employee Assistance Program
• Monthly meal and well-being allowance
• High-end MacBook/Windows laptop
• Work-from-home support
• In-office refreshments
• LinkedIn Learning
• Internal mentoring
• Educational support
• Generous referral bonuses
• Optional company events (sports, BBQs, charity)