Strategic Account Director

Summary

Join Antenna, a data and analytics startup, as a Strategic Account Director to manage and grow key customer relationships. You will be responsible for customer expansion, leveraging Antenna data products, collaborating with Product and Commercial teams on pilot programs and product development, and building best practices for account management. This role requires a proven track record of growing enterprise accounts, launching new products, and utilizing a consultative sales approach. You will work closely with cross-functional teams, including Customer Success, Analytics, Sales, and Product. Antenna is a remote-first company, offering competitive compensation and benefits. The ideal candidate is passionate about the subscriber economy and thrives in dynamic environments.

Requirements

• Proven track record of growing complex enterprise customer accounts with six figure contract values through renewals and expansions, and consistently meeting quota targets
• Proven track record of successfully taking new products to market with tight collaboration with cross functional teams in Product. This includes experience in molding beta-stage products to be market-ready, developing creative pricing strategies, and collaborating with technical teams to alter the trajectory of products based on client feedback
• Strong track record in account management roles, especially in high-growth, early-stage startups
• Strong track record of value-based selling and/or using a consultative approach leveraging insights
• Strong track record of collaborating with cross functional teams, like Customer Success and Analytics, to ensure customer engagement
• Experience working effectively with technical and product teams
• Excellent communication skills, especially around a complicated product
• Experience presenting to and influencing key stakeholders at all levels of an organization
• 5-8+ years of relevant experience in consultative sales with a track record of expanding relationships
• Comfortable with change and ambiguity, and energized by high growth environments
• You are fascinated by the new subscriber economy - streaming and the rest - and have developed deep relationships across the ecosystem

Responsibilities

• Be the primary account partner for key customers by deeply understanding their business goals and how Antenna data can drive results
• Meet Antenna’s revenue goals by increasing ARR and NRR from our existing customer relationships. You will do this by proactively identifying opportunities, managing a plan to increase customer engagement, and collaborating with a cross-functional team who enables customers to gain value from Antenna data
• Grow relationships with customers using a consultative approach and leverage the full suite of Antenna data use cases. Champion new products ensuring our customers understand the full value proposition of new, unknown Antenna data solutions
• Support a highly coordinated effort of meeting customer needs and collaborating with Product teams on future product improvements
• Work closely with the VP, Client Services to develop strategies for account management at Antenna

Benefits

• Work from anywhere in the US
• Competitive base salary
• Meaningful stock options
• Full healthcare benefits
• Unlimited PTO + closed last week of December
• 401k plan with no waiting period
• Home office set-up reimbursement
• Monthly co-working reimbursement
• Monthly Health & Wellness reimbursement
• Parental Leave policy