Global Strategic Account Director

Summary

Join TRM Labs as a Global Strategic Account Director to expand and deepen the company's footprint across existing enterprise accounts. You will bring new data products to market by working within existing accounts, partnering with account owners and cross-functional teams, and leading the entire expansion sales motion. Collaborate with the founder and product teams to iterate on messaging and refine positioning. Stay embedded in key accounts through renewals, workshops, and expansion opportunities. Frequent travel across EMEA and the U.S. (up to 50%) is required to meet with clients and participate in events. This role requires a pathfinder mentality with experience scaling new products and a strong understanding of enterprise SaaS sales within financial institutions.

Requirements

• You’ve been a pathfinder previously, scaling >$2.5M in under 12 months for a new product
• You understand how to listen to the market, bring insights back to the company for rapid product evolution, and how to iterate quickly on messaging
• 8+ years in enterprise SaaS sales, ideally selling data, compliance, fraud, or AI products into financial institutions, FinTechs, or crypto companies
• Experience working within existing customer relationships to land new product lines and drive expansion revenue
• A track record of success launching early-stage or newly released products into the market
• Strong comfort with technical concepts and data products—you understand what they do (and don’t do) and can translate that value to customers
• Exceptional executive presence, curiosity, listening skills, and comfort navigating ambiguity
• A builder’s mindset—you enjoy shaping the GTM playbook, not just executing one

Responsibilities

• Bring new data products to market by working within existing accounts to uncover and activate high-value opportunities
• Partner closely with account owners and cross-functional teams to collaborate on relationships already in place , helping customers discover new use cases and expand value
• Lead the entire expansion sales motion —from stakeholder mapping and needs discovery to solution development and deal closure
• Collaborate with our founder and product teams to iterate on messaging , refine positioning, and surface feedback that informs roadmap and strategy
• Stay embedded in key accounts through renewals, workshops, advisory sessions, and expansion opportunities
• Travel frequently across EMEA and the U.S. (up to 50%) to meet with clients, participate in events, and host executive briefings

Benefits

• Work alongside top experts and learn every day
• Embrace a growth mindset with development opportunities tailored to your role
• Take on high-impact challenges in a fast-paced, collaborative environment
• As a remote-first company, TRM Labs is built for global collaboration