Strategic Account Executive

Summary

Join ezCater as a Strategic Account Executive and drive revenue growth by managing a portfolio of 40-60 key accounts. Develop and execute account plans to acquire new customers, expand product adoption, and maximize existing spending. You will build strong client relationships, leverage product specialists, and identify new sales opportunities. This role requires end-to-end account management, accurate reporting, and strategic engagement to solve customer challenges. You will also represent ezCater at industry events and provide feedback to internal teams. The ideal candidate possesses extensive B2B sales experience, a proven track record of success, and expertise in selling to complex organizations.

Requirements

• 5+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, ideally to Fortune 1000 senior leadership or other centralized decision makers
• Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas
• Demonstrated track record of positioning and selling solutions to new and existing customers and market segments
• Experience selling to procurement and/or supply chain roles
• Expert use of G-Suite, CRMs (e.g. Salesforce) and other systems
• Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
• Demonstrated success identifying, prioritizing, developing, and growing a book of Strategic customer accounts

Responsibilities

• Manage a book of between 40 and 60 prioritized accounts, with the ability to generate an account development plan, execute a successful playbook, and prioritize accounts within your book, which is comprised of accounts across acquisition, retention, and development lifecycles
• Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships
• Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate
• Build pipeline by identifying new sales opportunities with your assigned book of business through both self prospecting and working inbound leads to meet sales targets
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
• Other duties and responsibilities as assigned

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office