Strategic Account Manager

Summary

Join Entrata, a leading provider of property management software, as an Account Manager to expand relationships with key clients and ensure their success with Entrata's suite of products and services. This quota-bearing sales role involves building strong relationships with clients, understanding their business needs, developing account plans, collaborating with internal teams, and providing consultative guidance on best practices and industry trends. You will work closely with cross-functional teams to ensure a seamless client experience and effectively communicate product updates and relevant information to clients.

Requirements

• Experience in the multifamily housing industry
• A bachelor's degree
• A genuine passion for sales, exceptional presentation skills, and the ability to close deals
• An understanding of how to cultivate client relationships
• Demonstrated ambition, assertiveness, confidence, honesty, and discipline
• Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues
• Proven sales results and a track record of success
• The ability to work independently

Responsibilities

• Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts
• Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs
• Develop account plans that outline strategies for growth, upsell opportunities, and retention
• Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts
• Possess a deep understanding of Entrata's product suite and how it adds value to clients
• Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products
• Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience
• Communicate effectively with clients to convey product updates, new features, and relevant information

Preferred Qualifications

• 3-5+ years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.) a plus
• Experience with CRM software
• Knowledge of property management software
• Experience working with a remote team
• Strong analytical and problem-solving skills
• Existing relationships within the property management industry
• Familiarity with the latest trends in property management technology
• Multilingual proficiency to cater to diverse clients

Benefits

• Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance
• Comprehensive medical, dental, and vision coverage , including fertility benefits, available for eligible employees and their families
• HSA/FSA options and employer-paid disability benefits provided for eligible employees
• Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security
• Wellness initiatives promoting physical and mental well-being , access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs
• Family-centric leave policies supporting new parents during significant life events
• Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community
• Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits
• Bi-annual swag drops for employees