Grammarly is hiring a
Strategic Account Manager

Summary

The job description is for a Strategic Account Manager role at Grammarly, focusing on Grammarly for Education. The role requires the employee to be based in the United States or Canada and able to collaborate in person 2 weeks per quarter. The responsibilities include driving revenue growth, building relationships, gaining a deep understanding of customers' businesses, engaging with customers online and at events, working cross-functionally, serving as the voice of the customer, partnering with leadership teams to uncover new product ideas and business opportunities, and actively advocating for customers.

Requirements

• The opportunity: Grammarly team members in this role must be based in the United States or Canada
• The opportunity: They must be able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub(s) where the team is based
• We’re looking for someone who embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable
• We’re looking for someone who is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust

Responsibilities

• In this role, you will own a named account list and develop strategic account plans to expand existing business
• In this role, you will drive revenue growth through proactive outreach to new and existing contacts within our existing customer base
• In this role, you will build relationships with and become a trusted advisor for senior executives and decision-makers across all departments within the company
• In this role, you will gain a deep understanding of our customers’ businesses and challenges and consult on the value Grammarly provides
• In this role, you will engage with customers online, at in-person meetings, and at company events
• In this role, you will work cross-functionally with supporting teams during the sales cycle (eg. product, finance, legal, marketing) to move deals forward and ensure customer success
• In this role, you will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the product

Benefits

• Grammarly offers excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Grammarly offers disability and life insurance options
• Grammarly offers 401(k) and RRSP matching
• Grammarly offers paid parental leave
• Grammarly offers twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days
• Grammarly offers home office stipends
• Grammarly offers caregiver and pet care stipends
• Grammarly offers wellness stipends
• Grammarly offers admission discounts
• Grammarly offers learning and development opportunities