KBS - Kellermeyer Bergensons Services, LLC is hiring a
Strategic Account Manager

Summary

Kellermeyer Bergensons Services (KBS) is hiring a full-time Strategic Accounts Manager (SAM) with a focus on healthcare. The SAM will work directly with the Director of Strategic Accounts to ensure customer success and maintain productive relationships. The ideal candidate should have 5+ years of experience in strategic healthcare account management, sales, operations, or relations and be familiar with environmental services operations. The salary range is $90K - $110K. As a Healthcare SAM, the employee will act as the senior point of contact for customers, meet assigned sales quota, conduct Quarterly Business Reviews (QBR), and lead solution development efforts. KBS offers benefits including medical, dental, vision, life insurance, supplemental health insurance, 401k plan with a match, and Perkspot Discount Program.

Requirements

• 5+ years of Strategic Healthcare account management, sales, operations, or relations field experience
• Certified Healthcare Environmental Services Professional (CHESP) is preferred
• Familiarity with environment services operations

Responsibilities

• Act as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts
• Meet assigned sales quota and expectations for profitability for assigned accounts, independently or in partnership with the Sales team
• Work with and through the company SAM program leadership, field operations, customer service, finance, accounting, and sales teams to deliver service and growth
• Conduct Quarterly Business Review (QBR) process with each assigned customer
• Proactively assess, clarify, and validate customer needs and related performance data on an ongoing basis, and communicate trends, opportunities, and progress
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Strategic guidance in planning and executing environmental services operations to ensure a consistently high cleanliness and infection control standard
• Implement and monitors appropriate quality control program to ensure adherence to cleaning standards

Benefits

• Medical, prescription drugs, dental, vision and more!
• Paid Time Off
• Life Insurance
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics