Strategic Account Manager

Summary

Join our LGC Assure team as a Strategic Account Manager! This role requires experience in the food certification industry and focuses on retaining, growing, and developing assigned accounts across all sectors of the Assure business unit. You will conduct account planning, understand customer needs, and implement strategic activities. Building strong relationships with clients and acting as the central point of contact is crucial. Driving revenue growth through upselling and cross-selling is also expected. We work remotely, with preference given to candidates based in Spain or the United Kingdom.

Requirements

• Shown account management experience in high touch industries, preferably food, certification or supplement safety related
• Sales & Engagement – Capable of uncovering needs, demand generation, persuasion and negotiation
• Product Knowledge – Experience developing value propositions and developing solutions
• Communication - Outstanding written and verbal skills
• Leadership – Places high value on relationship management and teamwork
• Excellent problem solving, conflict resolution and consensus building skills
• Keenly diligent to detail

Responsibilities

• Be responsible for the retention, growth and development of all assigned accounts across all sectors of Assure business unit
• Conduct and detail ongoing account planning, understand customers’ needs, and successfully implement strategic activities for assigned accounts
• Build strong and long-lasting relationships with assigned accounts within the LGC Assure sectors and act as the central point of contact for customers, understanding their business needs, and ensuring their complete happiness
• Drive revenue growth by identifying upsell and cross-sell opportunities within assigned accounts
• Become a trusted resource to their assigned account contacts encouraging opportunities for expansion

Preferred Qualifications

A background in the food certification industry

Benefits

We work remotely