Strategic Account Manager

Summary

Join Precision AQ as a Strategic Account Manager (SAM) and provide first-line support to the Strategic Account Director. You will manage projects, eventually assuming your own book of business. Responsibilities include understanding client business challenges, helping them achieve goals, preparing strategic plans, managing client relationships, proposing and overseeing projects, and identifying new business opportunities. You will also manage client communication, budgets, and team efficiency. The role requires a Bachelor’s degree and at least 3 years of account management experience in the medical communications or related industry. Preferred qualifications include an advanced degree in life sciences or business. The position offers a competitive salary, annual bonus, health insurance, retirement savings benefits, life and disability insurance, parental leave, and paid time off.

Requirements

• Bachelor’s degree
• At least 3 years account management (client and internal team) experience within the medical communications or related industry

Responsibilities

• Understand the business challenges your client is facing and what strategic questions they are or should be asking
• Help clients define and achieve their business goals
• Prepare annual strategic/tactical plans for each client and individual campaign/project plans as needed throughout the year
• Manage and strengthen client relationships
• Propose, sell to clients, and oversee ideas and projects that are tied to clients’ objectives
• Continuously offer unsolicited ideas to increase the effective of clients’ brand and company activities
• Understand revenue generation and recognition, and contribute to Precision AQ’s profitability through good management
• Serve as an advocate and strong representative for Precision AQ
• Identify and cultivate new business opportunities (even if it means just passing them along internally)
• Initiate and oversee Precision AQ activities on behalf of and in support of clients
• Manage day-to-day client-Precision AQ communication on strategy (ideas, recommendations, approaches to consider) and planning
• Become a partner to each client, functioning as an extension of the client’s team by taking ownership and accountability for their business
• Closely manage clients’ budget and team efficiency to maximize return for clients and Precision AQ
• Work with the internal team to exceed clients’ expectations
• Mentor, train, and coach team members to facilitate growth and development
• Stay abreast of developments (eg, science, competitors, regulations) in clients’ industries
• Keep honing marketing and strategy expertise to better serve clients and Precision AQ
• Network and connect to grow your influence and add value
• Assisting in the preparation of annual strategic/tactical plans for clients and Precision AQ
• Addressing ad hoc client requests and needs
• Reviewing and finalizing materials for distribution to the client or other external parties
• Participating in and/or leading calls with clients or healthcare practitioners
• Preparing content as necessary to fulfill client requirements
• Traveling to and attending and supporting live meetings with clients and/or healthcare practitioners

Preferred Qualifications

• Advanced degree (PhD, MD, or PharmD) in life sciences, pharmacy, medicine, and/or advanced degree in management, marketing, or business is helpful
• PowerPoint design proficiency
• Strong strategic and analytical background
• Ability to interact in a professional manner with clients and leaders with scope in a variety of therapeutic areas
• Ability to understand and interpret market dynamics, scientific information, and clinical and preclinical data
• Ability to interpret business metrics and financial information

Benefits

• $79,000 — $119,000 USD
• Discretionary annual bonus
• Health insurance
• Retirement savings benefits
• Life insurance and disability benefits
• Parental leave
• Paid time off for sick leave and vacation