Strategic Business Development Representative

Summary

Join Sertifi, a leading technology company in the hospitality and travel industry, as a Strategic Business Development Representative! This role focuses on the hospitality vertical and involves supporting sales management with various administrative tasks. You will assist in report preparation, research target information, update Salesforce data, execute sales projects, and perform daily/weekly/quarterly/annual tasks. The ideal candidate possesses stellar writing skills, strong internal relationships, and comfort interacting with customers. This position reports to the SVP of Sales and requires US-based residency in Chicago or a Sertifi-approved remote work state. Compensation includes a base salary targeting $45k plus commission. Sertifi offers a collaborative environment and comprehensive benefits.

Requirements

• Be based in the United States, in Chicago, or within a Sertifi approved state for remote work: AZ, CO, FL, GA, IA, ID, IL, IN, MA, MD, ME, MI, MN, MO, NC, NH, NJ, OR, PA, SD, TN, TX, VA, WI
• Previous experience in the Hospitality industry, sales administration, or a similar role
• Exceptional interpersonal and customer service skills
• Strong technical skills, including Salesforce.com, GoToMeeting and Office 365
• High energy, self-motivated, and ambitious personality
• Represent Sertifi in a positive and professional way in all interactions
• Ability to build professional trust and respect
• Proven record of sound judgment
• Advanced knowledge of administrative record keeping
• Familiarity with sales reports and sales records
• Ability to take initiative and work well independently or as part of a team
• Proficiency with word processing and spreadsheet software
• Comfortable cold-calling and prospecting as needed
• The ability to assess client needs and articulate attainable solutions is essential
• Excellent communication skills, organizational skills and integrity

Responsibilities

• Perform accurate and timely data entry and validation to support enterprise sales strategy
• Receive and make telephone calls and create email correspondence, directing appropriately to properties assigned to corporate brands and management companies
• Perform administrative duties to support the enterprise team including scheduling meetings, demonstrations and webinars on a weekly basis
• Provide administrative and business support to the enterprise sales team to drive sales revenue and retain existing customers
• Collaborate with sales leadership and the marketing team to create relevant sales materials and resources for all enterprise accounts
• When needed, initiate communication and identify key decision makers through a mix of research, cold calling and emailing on a project basis
• Manage and follow up with leads from trade shows, webinars, website, etc…
• Coordinate/create special reports and projects when necessary and as assigned by the Enterprise and Sales management team
• Work closely with designated enterprise account team on target accounts and create new opportunities via prospecting and follow up, on a project basis
• Interact on a daily basis with the SVP of Sales and Strategic Account Executive
• Attend interactive weekly meetings with the enterprise sales team - take, distribute and file meeting minutes as needed
• Perform special assignments and duties when necessary and requested
• Help enforce required sales processes for Salesforce
• Other duties as assigned, ability to travel on occasion as needed
• Assist in monthly report preparation
• Research target information using the current data analytics platform
• Work with Enterprise Sales team members to update account, contact and opportunity information in Salesforce
• Help execute on various Sales projects
• Perform assigned tasks on a daily/weekly/quarterly/annual basis

Preferred Qualifications

Associate’s or Bachelor's Degree in Hospitality Management, Business Administration, Marketing or similar preferred

Benefits

• Competitive salary
• Unlimited PTO
• Medical/dental/vision insurance
• Short-term and long-term disability insurance
• 401k with 4% match
• Paid parental leave
• Life insurance
• Pre-tax Transit Benefit Program