Strategic Clinical Advisor

Summary

Join Spring Health as a Strategic Clinical Advisor and become an expert consultant responsible for designing and delivering best-in-class workforce clinical programs. You will maintain a portfolio of 10-12 clients, generating up to $70M in revenue, while serving as a clinical lead and subject matter expert in behavioral health. Collaborate with Customer Success teams to find creative solutions and ensure customer satisfaction. Represent Spring Health in client meetings, presenting clinical data, product updates, and strategic plans. Achieve renewal and upsell targets, maintain organized client interactions, and enhance your expertise. This role requires an active independent license (LCSW, LMFT, PsyD, LCPC, etc.), 5+ years of experience in health plan, benefits consulting, or account management, and subject matter expertise in mental health, EAP programs, and relevant regulations. The target salary range is $106,400-$138,400, with a competitive benefits package.

Requirements

• Active Independent license (ex. LCSW, LMFT, PsyD, LCPC etc)
• Experience (5 + years) with health plan, benefits consulting, or account management
• Subject matter expertise in Mental Health and EAP programs
• Subject matter expertise in MHPAEA, ERISA, and other relevant healthcare regulations/requirements
• Excitement about working in a rapidly changing organization
• Ability to create and deliver “client ready” content with minimal direction
• Excellent communication/collaboration skills
• Excellent presentation skills
• Willingness to travel up to 25%

Responsibilities

• Maintain a personal book of business of 10-12 customers up to $70M in revenue in revenue, including some of the world’s largest and most influential companies while serving as a clinical lead and behavioral health subject matter expert
• Collaborate with Customer Success teams and leadership to find creative solutions for customers and ensure customer satisfaction and retention
• Represent Spring in customer-facing meetings representing Spring Health’s clinical data, providing clinical product enhancement updates, and creating clinical strategy
• Achieve renewal targets for our Book of Business (BoB) by the end of 2025
• Secure defined upsell revenue for our BoB by the end of 2025
• Maintain proactive and organized client interactions
• Enhance personal expertise and contribute to the organization's knowledge base

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes