Deal Desk Manager

Summary

Join Komodo Health's Deal Desk team as a Deal Desk Manager and play a vital role in structuring, reviewing, and approving strategic commercial agreements. Partner with Sales, Legal, and Finance teams to ensure deals align with business goals and compliance standards. Guide complex deals from initiation to approval, balancing customer needs with revenue growth and governance. In your first year, independently manage the deal desk function, build relationships with stakeholders, develop expertise in pricing models, create a framework to evaluate deal ROI, and implement process improvements. This role requires deep functional expertise and the ability to influence stakeholders. Komodo Health offers a hybrid work model and a competitive total rewards package, including comprehensive health benefits, paid time off, 401(k) with company match, and more.

Requirements

• 3+ years of experience supporting or managing a Deal Desk/Business Desk at a complex SaaS organization
• Strong understanding of deal structuring, pricing strategy, and commercial governance
• Excellent communication skills with the ability to influence and collaborate with senior stakeholders
• Experience working closely with GTM, Legal, and Finance teams to facilitate complex deal execution
• Proven ability to manage multiple deals in parallel, especially during high-volume periods such as month-end and quarter-end
• Highly organized, detail-oriented, and comfortable navigating competing priorities with professionalism and sound judgment
• Problem-solving mindset with a customer-centric approach and the ability to balance speed with compliance
• Leverage approved AI tools to accelerate document review while maintaining final human judgment
• Use AI-driven analytics to model pricing scenarios and evaluate deal profitability, supporting faster and more informed decision-making
• Apply AI-based search and summarization tools to quickly extract key terms, clauses, and historical deal data from internal repositories
• Utilize AI assistants to draft and refine proposal language, ensuring alignment with Komodo’s brand and compliance standards
• Incorporate AI insights into deal tracking and forecasting, identifying trends and potential risks early
• Continuously identify opportunities to embed AI into deal desk workflows to improve speed, accuracy, and overall efficiency

Responsibilities

• Serve as the operational owner for reviewing, structuring, and approving complex commercial agreements
• Partner with internal teams to design pricing proposals, discount constructs, and commercial terms that align with business objectives
• Evaluate deal ROI and provide actionable recommendations to optimize deal outcomes
• Ensure deal compliance with internal policies, contractual requirements, and revenue recognition standards
• Act as a subject matter expert on deal desk processes, coaching sales team members on best practices and requirements

Benefits

• Comprehensive health, dental, and vision insurance
• Flexible time off and holidays
• 401(k) with company match
• Disability insurance and life insurance
• Leaves of absence in accordance with applicable state and local laws and regulations and company policy
• Performance-based bonuses
• Equity awards
• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance and long-term disability insurance