Strategic Partner Manager

Calm
Summary
Join Calm, a leading mental health platform, as a Strategic Partner Manager to spearhead the launch and management of strategic partnerships. You will be responsible for driving the success of these partnerships, ensuring their alignment with Calm's goals, and maximizing their potential. This role involves collaborating with Business Development Managers, managing client-facing tasks, building strong relationships with partner organizations, and executing marketing and sales activities. You will also analyze partnership performance, identify opportunities for growth, and coordinate with other departments to achieve win-win outcomes. This position requires a proven track record in business development and partner management, strong analytical skills, and the ability to work effectively in a dynamic and collaborative environment.
Requirements
- Experience in managing marketing plans and campaigns
- Keen sense for prioritization, both internally and externally with partners
- A self-starter that isn’t afraid to step in when needed
- You understand that collaboration and team play is key to success
- This role typically requires 5 years of related experience
- Proven Business Development/Partner Management background
- Open to working in a dynamic, ever-changing environment
Responsibilities
- Alongside Business Development Managers, participate in partner qualification and selection
- Manage and own all client-facing partnership tasks and communications
- Assume day-to-day responsibility of partnerships and build excellent relationships within the partner’s organization – from C-level to Marketing and Sales - You will be the ‘go to‘ person for the partner’s needs
- Be the driving force behind executing marketing/sales/retail/proposition activities with the partner to ensure that partnership commitments are delivered
- Evaluate, seek and secure upsell opportunities by unlocking and bringing value to both Calm and our partners
- Using analytical frameworks and tools, carry out detailed analysis and generate insights about the partnerships to quickly spot and resolve any issues and opportunities
- Coordinate with other relevant departments across Calm’s business to drive win – win opportunities such as Product, Marketing, and more
Preferred Qualifications
- Experience with a range of partners, from small to large scale
- Experience working across international time-zones
- BA/BS degree
Benefits
Equity + comprehensive benefits + 401k + flexible time off